TMA Systems, LLC Terms and Conditions
Welcome. TMA’s on-line service, WebTMA, is intended for use only by authorized users who subscribe to the service. The term “you” or “your” refers to the individual or legal entity, as applicable, that registers for and/or uses the Service. If you do not have such authority, or if you do not agree with these terms, you must not use the Service. As part of the Service, TMA will provide an interface to your browser as well as data encryption, transmission, access, and storage. Your registration for, or use of, the Service shall be deemed to be your agreement to abide by this Agreement.
Price and Payment. You will pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You must provide TMA with a valid credit card number or purchase order information as a condition to signing up for the Service. You must also report and pay any applicable taxes to the appropriate governmental agency. Purchase orders may be subject to credit approval.
Charges. TMA will automatically renew and bill your credit card or issue an invoice to you as follows: (a) every month for monthly subscriptions, (b) every quarter for quarterly subscriptions, or (c) upon the commencement of the annual term and then at each subsequent anniversary of that initial term for continuous annual subscriptions. The renewal charge shall be equal to the current number of licenses multiplied by the original user fee, unless TMA notifies you in advance to the contrary. You will have 30 days after the date any renewal fee is posted to notify TMA that you wish to cancel your subscription, effective on receipt of such notification. All invoices shall be due and payable within 30 days after the invoice date.
Non-Payment. If timely payment is not received or cannot be charged to your credit card for any reason, TMA reserves the right either to suspend or terminate your access to the Service. If TMA receives a cancellation notice from you, you will be obligated to pay any balance due on your account. You agree that TMA may charge such unpaid fees to your credit card or otherwise bill you for such unpaid fees.
Non-Transferable License. TMA and its licensors grant to you a personal, non-exclusive, non-transferable license to use and display the Content contained in or made available through the Service solely for your own internal business purposes. All rights not expressly granted by TMA to you are retained by TMA.
Restrictions. You are permitted to store,
manipulate, analyze, reformat, print, and display the Content only for your
personal use. Unauthorized use of the Service, or the resale of the Services,
is expressly prohibited. You shall not copy, license, sell, transfer, transmit,
make available, distribute, publish, or assign this license or the Content in
any format to any third party. In addition, you shall not create an Internet
“link” to the Service from other sites or “frame” or “mirror” any Content
contained on, or accessible from, this Service on any other server or
Links to Third Party Sites. TMA does not endorse any sites on the Internet that are linked through the Service. TMA provides these links to you only as a matter of convenience, and in no event shall TMA be responsible for any content, products, or other materials on or available from such sites.
User Accounts. A user account is required to access the Service and may be accessed and used only by those authorized individuals who are registered with TMA. To open a user account, you or your company must complete the registration process by providing TMA with current, complete, and accurate information. In registering for the Service, you and your company’s users agree to submit accurate, current, and complete information about you and your organization and promptly update such information. Should TMA suspect that such information is untrue, inaccurate, not current, or incomplete, TMA has the right to suspend or terminate your usage of the Service. You will choose a personal, non-transferable password. Unless you purchase concurrent licenses, user accounts cannot be “shared” or used by more than one individual. In all other cases, user licenses can be transferred to a new user only if a previous user becomes inactive and is unable to access the Service.
User Responsibilities. You are also solely responsible for any and all activities that occur under your account and for ensuring that you exit or log-off properly from your account at the end of each session of use. You shall notify TMA immediately of any unauthorized use of your password or account or any other breach of security that is known or suspected by you. You shall also use your best efforts to stop immediately any copying or distribution of Content that is known or suspected by you. TMA shall not be responsible for any 1) unauthorized access to, or alteration of, your transmissions or data, 2) any material, information or data sent or received by you, regardless of whether the data is actually received by TMA, or 3) any transactions entered into by you through the Service or 4) your failure to abide by this Agreement.
Account Information and Data. TMA does not own any data, information or material that you submit to the Service (“Data”). TMA will not monitor, edit, or disclose any information regarding you or your account, including any Data, without your prior permission except in accordance with this Agreement. Please be aware that TMA does provide certain user registration and statistical information such as usage or user traffic patterns in aggregate form to third parties but such information will not include personally identifying information and your Internet protocol address is not transmitted with each message sent from your TMA account. TMA may access your account, including its Data, to respond to service or technical problems or as stated in this Agreement. You, not TMA, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all Data and TMA shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Data.
Use, Storage and Other Limitations. TMA reserves the right to establish or modify general practices and limits concerning use of the Service, including without limitation the maximum number of days that Content will be retained by the Service and the maximum disk space that will be allotted on TMA’s servers on your behalf.
User Conduct. You agree to abide by all applicable local, state, national and foreign laws, treatises and regulations in connection with the Service. In addition, without limitation, you agree not to use the Service to: (a) use information from the Service in connection with sending unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (b) harvest, collect, gather, or assemble information or data regarding other users, including e-mail addresses, without their consent; (c) transmit through or post on the Service unlawful, harassing, libelous, abusive, harassing, tortious, defamatory, threatening, harmful, abusive, libelous, invasive of another's privacy, vulgar, obscene or otherwise objectionable material of any kind or nature or which is harmful to minors in any way; (d) transmit any material that may infringe the intellectual property rights or other rights of third parties, including trademark, copyright, or right of publicity; (e) transmit any material that contains software viruses or other harmful or deleterious computer code, files or programs such as trojan horses, worms, time bombs, and cancelbots; (f) interfere with or disrupt servers or networks connected to the Service or violate the regulations, policies, or procedures of such networks; (g) attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service through password mining or any other means; or (h) harass or interfere with another user’s use and enjoyment of the Service.
Customer Service Level Agreement. The expected service level for WebTMA is 99.8% up-time. This excludes problems caused by you or by non-TMA service providers.
WebTMA is available 24 hours per day, 7 days per week except for periods when it is unavailable for scheduled maintenance of the software, hardware, network, or other service components. You will be notified at least 24 hours before any scheduled maintenance is performed. Scheduled maintenance is never performed during Normal Business Hours. Normal Business Hours are 8:00 am to 5:00 pm CST Monday through Friday.
WebTMA is considered to be down if the Internet connection is down for a period greater than 60 minutes. Since connection involves multiple, redundant links to multiple upstream providers, this means that ALL connections are unavailable for that period.
For each single outage that is greater than 60 minutes, WebTMA clients will receive credit for one day of all applicable charges (one-thirtieth of the applicable monthly service charge adjusted by any discounts). A maximum of 7 days of credit is available during any one calendar month. Credit is not available if failure is due to: a fault in your data; a fault outside the WebTMA network; scheduled maintenance; customer acts or omissions; and circumstances beyond TMA’s reasonable control. Additionally, you will not receive credits for any period in which you received the services at no cost. If you are entitled to receive credits in any calendar month, the total amount credited to you in connection with any failure shall not exceed the monthly recurring charges otherwise payable by you in such calendar month. If you pay on an annual basis, the daily credit will be based on the annual software amount divided by 365. The credit provided shall be your sole and exclusive remedy for any failure by TMA Systems to provide WebTMA or adequate service level including, but not limited to, any outages or network congestion. Credits will be calculated from the total monthly software charge from the month the outage occurred. In order to receive credit as stated above, you must notify TMA Systems within 7 days from the time you become eligible to receive such credits.
Termination. TMA, in its sole discretion, may terminate your password, account, or use of the Service and remove and discard any Data within the Service if you fail to comply with this Agreement. You may terminate your user membership upon notice to TMA at any time. Upon termination, you will be granted a refund of any prepaid charges for the remaining term of your subscription starting one month from receipt of your notice. TMA shall make available a file of your Data, provided that you request the Data file within (30) days of termination. In addition, TMA may terminate your account if you do not first log-on within 30 days after registration or 90 days since your last log-on. Upon termination of an account, your right to use such account and the Service immediately ceases. TMA shall have no obligation to maintain any Data stored in your account or to forward any Data to you or any third party, other than that provided for above.
Cookies. Cookies are files that your web browser places on your computer’s hard drive and are used to tell us whether you have visited the Service previously. TMA uses a persistent cookie to help save and retrieve usernames used on the Service. TMA issues a session cookie only to record encrypted authentication information for the duration of a specific session. The session cookie does not include either the username or password of the user.
Proprietary Rights. Except for the licenses granted herein, you have no right, title, or interest in or to the Service or any Content. You agree that TMA or its licensors retain all proprietary right, title, and interest, including copyright and all other intellectual property rights, in and to the Service and Content, including, without limitation, stories, articles, text, images, and other multimedia data. TMA and/or other TMA products and services referenced herein are either trademarks or registered trademarks of TMA. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
Indemnification. You shall hold TMA, its licensors, and each such party’s parents, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with your use of the Service (including the Content) or breach of this Agreement.
Disclaimer of Warranties. TMA SYSTEMS, LLC AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. TMA Systems, LLC AND ITS LICENSORS DO not represent or warrant that: (I) the use of the SERVICE will be SECURE, TIMELY, uninterrupted, or error-free OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA, (II) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (III) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (V) ERRORS OR defects will be corrected, (VI) the SERVICE or the server(S) that make thE SERVICE available are free of viruses or other harmful components. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY TMA SYSTEMS, LLC AND ITS LICENSORS.
Limitation of Liability. IN NO EVENT SHALL TMA SYSTEMS, LLC’S AGGREGATE LIABILITY EXCEED THE AMOUNT ACTUALLY PAID BY YOU IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL TMA SYSTEMS, LLC AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING BUT NOT LIMITED TO YOUR USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, EVEN IF TMA SYSTEMS, LLC OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TMA SYSTEMS, LLC’S LICENSORS BE LIABLE TO ANYONE FOR ANY DIRECT DAMAGES OF ANY TYPE OR KIND (INCLUDING LOST PROFITS) OR FOR ANY indirect, special, exemplary or consequential damages (including lost profits), arising under this Agreement or from performance thereunder based in contract, negligence, strict liability, or otherwise, whether or not THEY had any knowledge, actual or constructive, that such damages might be incurred, OR FOR ANY INTERRUPTION, INACCURACY, ERROR, OR OMISSION, REGARDLESS OF CAUSE, IN THE CONTENT.
Additional Rights. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the exclusions set forth above may not apply to you.
Local Laws and Export Control.
TMA controls and operates this Service from its location in the
Submissions. TMA alone will own all right, title, and interest, including all related intellectual property rights, to any suggestions, ideas, feedback, recommendations, or other information provided by you relating to the Service (“Submissions”) and you agree to assign such Submissions to TMA free of charge. TMA may use such Submissions as it deems appropriate in its sole discretion.
Notice. TMA may give notice by means of a general notice on the Service, electronic mail to your e-mail address on record in TMA’s account information, or by written communication sent by first class mail to your address on record in TMA’s account information. You may give notice to TMA (such notice shall be deemed given when received by TMA) at any time by any of the following: electronic mail to firstname.lastname@example.org; letter sent by confirmed facsimile to TMA at the following fax number: (918) 858-6655; letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to TMA Systems, LLC at the following address: TMA Systems, LLC, 5100 East Skelly Drive, Suite 900, Tulsa, OK 74135.
Modification to Terms. TMA reserves the right to change the terms and conditions of this Agreement or its policies relating to the Service at any time and shall notify you by posting an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.
Beneficiaries. The rights and limitations in this Agreement are also for the benefit of TMA’s licensors, each of whom shall have the right to enforce its rights hereunder directly and on its own behalf.
Agreement will be governed by
© Copyright 2009, TMA Systems, LLC. All rights reserved.
QUESTIONS OR ADDITIONAL INFORMATION. If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to email@example.com.